Trust & Compliance

Security &
Data Protection

margin/ is built for enterprise-grade security. We process payment metadata—never sensitive cardholder data—with full GDPR compliance and zero PCI scope.

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Zero PCI Scope

No cardholder data stored or transmitted

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GDPR Compliant

Full compliance with EU data protection

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EU Data Residency

Data processed and stored in EU regions

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Encrypted at Rest

AES-256 encryption for all stored data

01 / Zero PCI Scope

We never see your
customers' card numbers.

margin/ operates on Bank Identification Numbers (BINs)—the first 6-8 digits of a payment card. BINs identify the issuing bank, card type, and country, but are not considered cardholder data under PCI DSS standards.

What we receive

6-digit BIN, transaction amount, currency, country code. No PAN, CVV, or expiry.

What we store

Anonymized event logs with BIN prefix, amounts, and timestamps for savings calculation.

Your PCI burden

Unchanged. margin/ integration does not affect your PCI scope or compliance posture.

02 / Data We Collect

Minimal data.
Maximum insight.

We follow the principle of data minimization. We only collect what's necessary to detect payment optimization opportunities and calculate your savings.

Data TypePurposePII?
BIN (6 digits)Card type detectionNo
Amount & CurrencySavings calculationNo
Country CodeSEPA eligibilityNo
TimestampEvent loggingNo
Merchant EmailAccount & billingYes
GDPR Compliance

Your Rights Under GDPR

Right of Access

Request a copy of all data we hold about you or your organization. We'll provide it within 30 days in a machine-readable format.

Right to Erasure

Request deletion of your data. We'll remove all personal data and anonymize transaction logs, retaining only aggregated statistics.

Right to Rectification

Request correction of inaccurate data. Update your account information at any time through your dashboard or by contacting us.

Right to Portability

Export your data in JSON or CSV format. Download your transaction events, savings reports, and configuration at any time.

Data Processing Basis

We process data under the following legal bases:

  • Contract performance: Processing transaction data to deliver the margin/ service.
  • Legitimate interest: Improving our service, fraud prevention, and security.
  • Legal obligation: Financial record-keeping and regulatory compliance.
Data Lifecycle

Retention Policy

Transaction Events

BIN detections, interventions, savings records

24 months

Then aggregated & anonymized

Billing Records

Invoices, payment history, usage summaries

7 years

Legal requirement (tax/accounting)

Audit Logs

API access, configuration changes, security events

12 months

Rolling window

Account Data

Email, company name, API keys

Account lifetime

Deleted on account closure + 30 days

Infrastructure

Subprocessors

We carefully select infrastructure partners that meet our security and compliance standards.

ProviderPurposeLocationData Processed
CloudflareEdge compute, CDN, D1 databaseEU (configurable)All service data
ResendTransactional emailUS (EU available)Email addresses only
Stripe / PolarPayment processingEUBilling data only

Last updated: January 2025. We notify customers of subprocessor changes with 30 days notice.

Data Processing Agreement

Enterprise customers can request a signed Data Processing Agreement (DPA) that includes Standard Contractual Clauses (SCCs) for any non-EU data transfers.

Request DPA

Data Protection Officer

For GDPR-related inquiries, data subject requests, or privacy concerns:

privacy@margin.so

Security Team

To report security vulnerabilities or request security documentation:

security@margin.so
margin/ is operated by Margin Technologies B.V.Amsterdam, NetherlandsKvK: [Registration pending]